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How 1777pet Handles Your Personal Information

This Privacy Policy covers exactly what data we collect when you open an account, deposit via bKash, Nagad or Rocket, and use our lobby — and how we keep it secure. Access to our platform depends on your local law and eligible regions.

Account data protectedbKash, Nagad, Rocket payment data securedNo data sold to third partiesYou can request your dataBangladesh-region context
1777pet How 1777pet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold on your account, our support team is the right place to start. You can reach us through live chat inside the lobby, by email, or through our social channels. When you contact us about a data request, have your account username ready so we can locate your records quickly and respond without unnecessary back-and-forth.

Live Chat Open the chat window inside your account dashboard to raise a privacy request directly with our support team. Quote your registered mobile number for faster handling.
Email Support Send your data access or deletion request by email. Include your account username and the specific data you are asking about so we can process it without delay.
Account Settings Some data preferences — such as marketing communications — can be updated directly inside your account settings without needing to contact us at all.
HOW WE PROTECT IT

Data Handling, Cookies, Retention and Security

We take a practical approach to data security — encryption is applied to account credentials and payment records, and our systems are set up to flag access attempts that look unusual for your region or device. We keep your data only for as long as it is needed for account operation or as required under applicable law. When you close your account, we follow a defined retention schedule before removing personal records.

Encryption on Account Data

Your account credentials and payment references — including bKash and Nagad transaction details — are encrypted in storage. We do not keep wallet PINs or passwords in any form.

Cookie Controls

We use session cookies to keep your lobby preferences intact across visits. You can manage or clear these through your browser settings at any time, though some account features rely on them.

Data Retention Schedule

We hold personal data while your account is active and for the period required under relevant law. Once that period passes after account closure, we remove records from our active systems.

Who Can Access Your Data

Internal access to personal data is restricted to team members who need it to operate or support your account. We do not sell your data or pass it to advertisers.

Common Questions About Your Privacy at 1777pet

Here are the questions we hear most often about how your personal data is handled, what rights you have, and how to act on them. If your question is not covered here, live chat is the quickest route to a direct answer.

We collect your name, contact details and identity verification information. We also record deposit references from bKash, Nagad or Rocket, plus device and session data when you access the lobby.

No. We record transaction references and amounts for your deposit history, but we never store your mobile wallet PIN, password or any authentication credentials from bKash, Nagad or Rocket.

Yes. Contact our support team via live chat or email with your account username and we will prepare a summary of the personal data held on your account and send it to you.

Send a deletion request through live chat or email. We will verify your identity, then remove your personal records in line with our retention schedule and any applicable legal obligations.

We keep data for the period required under applicable law after account closure. Once that retention period ends, personal records are removed from our active systems.

We do not sell your data or share it with advertisers. We may share data with service providers who operate parts of our platform, under strict agreements that limit how they can use it.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.